The Joy of being Webmaster…

A good number of people believe that being a webmaster is a fun job accompanied with power, respect, and all that other fun stuff. To an extent, that’s true. However, I’ve just had to deal with the not so fun part of being a webmaster, fixing major issues.

As many of you know last night I planned to update our chatroom integration as to accommodate the new friends system as well as a few backend enhancements. However, the server decided that it apparently no longer desired my company and blocked me. A few hours back and forth with Site5 brought this to light and after several apologies and “we’re putting your IP address on the server whitelist so this never happens again” I set back to work. Of course, after finally installing everything (it really is wonderful now, I can edit groups individually from the admin panel rather than editing a file) the settings page decided to die. So, at the present, I have an open support ticket with the company that supplies our chatroom to diagnose the problem. As Zelda Sages is a paying customer we have the right (or at least I do) to mark tickets as “high priority). However, I have no idea what the response time will be as I’ve never had to send in a ticket with Addonchat before.

So, in the meantime, the chatroom still does not work. However, I have disabled the integration and opened the forums back up until I get a response to the ticket. I’ll be keeping everyone updated via this news article on what’s going on. In the meantime though, go enjoy the forums. I really do apologize; as you can imagine I’m just as unhappy as you all are at the present.

Update 1: Well, the good news in the settings page is no longer an issue. However, now we have a wonderful error present when trying to load the chatroom…lovely. I assure all of you all this madness will be well worth it though; hang in there!

Update 2: All fixed, wohoo! I’ll explain more on everything sometime in the next few days.

Published by webmasterbob